Waited for five minutes without a single associate saying hello, mind you there were FIVE people working. I understand it's a busy Sunday before Valentine's Day, but that's customer service 101 "thank you for waiting, someone will be with you soon." They also have a 30 day return AND exchange policy. So if I want to exchange a ring I got for Christmas, I should be forced to go to the mall before January 18th when it is STILL crazy with holiday shoppers? Yeah.... you see why I was waiting girl? What terrible business practice.
Sends unsolicited emails over and over to my email address. I've never went to their store, nor have I purchased anything from them. This is ILLEGAL in violation of U.S.C. Title 47 and also unethical. I would not encourage anyone t purchase there, GOD knows they would bombard you with marketing as they are doing it even to people that never purchase there! Several emails a day even today-ENOUGH!
Women love to collect these charms. This makes gift shopping easy for several years. Just keep buying different charms for each occasion that you need a gift for.
The associate was rude and annoyed at the fact that I didn't know about the 30 days... because again, what company gives you 30 days?! Standard in most every other retail store is at least 90 days if not more.
Literally no greeting or help from anyone. I don't understand why the workers here are working here if they hate their job so much. Terrible customer service.
I was buying a few items for my staff, so I wanted to make sure each gift was unique. The sales associate was great with making suggestions. Thanks Pandora for all your help!
Pandora is a US Jewelry Store based in King Of Prussia, Pennsylvania. Pandora is located at 690 W Dekalb Pike #1047, King of Prussia, PA 19406, USA.
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