Would like to thank Rhonda for being so helpful! She answered all my questions about the difference in Macbook Pro & iMac. Quick and easy!
The employees are friendly and helpful.
Our experience was fantastic thanks to Rhonda! She was such a joy to work with today! Very personable and very helpful. We were there to get a cracked phone fixed (which by the way only took an hour to do and was fairly priced) and ended up buying 300 dollar head phones because of Rhonda's excellent attitude and customer service. Thanks Apple!
The store itself was fine, but my problem was with one of the associates that worked there. I went in because I wasn't able to send texts from my 6plus (every time i hit send, the app would close out). and her response to my problem was "just do a factory reset, and if that doesn't work, you'll need a new phone" i later found out that, that was not needed- lack of knowledge was the downfall.
Consistently the worse Apple Store ! Every time my Apple devices have problem, I waited and waited for an appt, then for a technician to show up. But the lazy buggers there never listened, never answered questions straight, let alone diagnose problem. Some of them are downright rude. I always end up traveling to another Apple Store in another town to get problem resolved. Apple should fire most of the people there.
It has all of the same Apple products and accessories that you’d find at any local Apple Store along with the products setup on the tables for you to try before you buy.
While being a rather large store in America’s largest mall, there was minimal wait with lots of employees there to help.
Apple King Of Prussia is a US Electronics Store based in King Of Prussia, Pennsylvania. Apple King Of Prussia is located at 160 N Gulph Rd, King of Prussia, PA 19406, USA.
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